How do I submit a maintenance or service request through the Invygo app?

If your Invygo car needs maintenance or a service, you can easily submit a request through the app by following these steps:

1. Access the App:

   • Open the Invygo app on your mobile device. Ensure you have the latest version installed.

2. Navigate to Subscriptions:

   • Tap on the "Subscriptions" section (or similarly named tab) within the app to view your current bookings.

3. Go to Booking Details:

   • Select your active booking for the car that requires service, then tap on "Booking Details."

4. Select Maintenance/Service Request:

   • Look for and tap on the "Maintenance," "Service Request," or "Maintenance and Repair" option.

5. Choose the Maintenance/Service Required:

   • Select the type of maintenance or repair you need from the available options (e.g., regular maintenance, tire issue, brake check, etc.).
   • Provide a brief description of the issue or the service you require. Adding photos, if applicable, can be helpful.

6. Add/Confirm Contact Information:

   • Enter or confirm the correct phone number where the supplier (service center) can reach you directly to discuss your request.

7. Confirm and Submit the Request:

   • Review all the details you've provided for accuracy.
   • Confirm and submit your service request.

What happens next? Once your request is submitted, the supplier (service center) will contact you directly to arrange the appointment and discuss the maintenance based on the information you provided. Please ensure your phone number is active and reachable to avoid any delays in servicing your car.